Topic: Customer Service / Customer Care – does anybody really walk their talk?
Guest: Marilyn Suttle
Marilyn Suttle is coauthor of the bestselling new book, “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan.” As President of Suttle Enterprises, she has taught thousands how to have happier, more productive relationships with customers, coworkers, and even their families. For more information visit www.whosyourgladys.com, or see her book videos here: www.youtube.com/whosyourugladys
Marilyn Suttle is coauthor of the bestselling new book, “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan.”
As President of Suttle Enterprises, she has taught thousands how to have happier, more productive relationships with customers, coworkers, and even their families.
For more information visit www.whosyourgladys.com, or see her book videos here:www.youtube.com/whosyourugladys
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